Privacy Policy

Last updated: September 2026

Overview

At Needs Fixing USA, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, book a consultation, or choose to receive text messages from us.

Information We Collect

When you book a consultation or contact us, we may collect your name, email address, phone number, service address, and any details you provide about the work you need. When you choose to receive text messages from us, we collect and use your mobile number solely to communicate about Needs Fixing USA services, promotions, and updates.

How We Use Your Information

We use your information to schedule and confirm consultations, respond to your inquiries, send service reminders and updates, and improve our services. We do not use your personal information for any purpose other than those described in this policy.

Information Sharing

We do not share, sell, or rent your mobile number or any personal information with third parties. Your information is securely stored and only accessed by authorized personnel who need it to provide our services to you.

SMS Communications

By providing your mobile number and checking the SMS consent box on our Contact page, you consent to this policy and to receiving SMS communications from Needs Fixing USA. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying "STOP" to any message. For help, reply "HELP" or contact us at contact@needsfixingusa.com.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices

You may choose not to provide certain information, though it may limit our ability to serve you. You can opt out of SMS messages at any time by replying "STOP." You may also request access to or deletion of your personal information by contacting us.

Contact Us

If you have questions about this Privacy Policy, please contact us at contact@needsfixingusa.com or call (305) 900-0449. For our messaging terms, please review our Terms & Conditions.